ALL HANDMADE/CUSTOM ITEMS ARE FINAL SALE.
You are welcome to a refund (excluding handmade items), minus shipping costs, or exchange for an item or items of equal or lesser value, not including shipping costs, for up to 7 days from your receipt of merchandise.
THERE ARE NO REFUNDS ON HANDMADE ITEMS.
If you discover that there is something faulty with your handmade item, please contact firstname.lastname@example.org.
If you have received the incorrect item, please contact email@example.com.
We believe that superior customer service is highly important and strive to deliver just that.
Please contact us at firstname.lastname@example.org for any inquiries.